Privacy Policy

Last updated: July 1, 2025

1. Information We Collect

When you use our airtime and mobile bundle recharge service, we collect the following information:

• Camtel Phone Number: Required to process airtime and bundle recharges to your account
• Mobile Money Information: MTN Mobile Money or Orange Money number for payment processing
• Transaction Data: Details of recharge amounts, dates, and transaction status for service delivery

2. How We Use Your Information

We use the collected information solely for:

• Processing airtime and bundle recharge requests
• Facilitating secure payment transactions via MTN or Orange Money
• Providing customer support and transaction confirmations
• Maintaining transaction records for service reliability

3. Information Sharing

We do not sell, trade, or share your personal information with third parties except:

• With telecommunications providers (Camtel) to complete recharge requests
• With mobile money operators (MTN, Orange) to process payments
• When required by law or to protect our legal rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Transaction records may be kept for accounting and regulatory purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for data processing where applicable

7. Cookies and Tracking

Our service may use cookies and similar technologies to improve user experience and analyze service usage. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our service constitutes acceptance of any changes.

9. Third-Party Services

Our service integrates with third-party payment processors and telecommunications providers. These services have their own privacy policies, and we encourage you to review them.

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